Last updated: September 14, 2026
Outreach Spider (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Notice. This notice explains how we collect, use, disclose, and safeguard your information when you visit outreachspider.com or use our Service.
1. Information We Collect
Information You Provide to Us
- Account information: name, email address, password, company name.
- Payment information: billing name, billing address, and payment details. Payment card data is collected and processed directly by our payment processor, Paddle.com Market Limited (“Paddle”) — we do not store full card numbers on our own servers.
- Communications: information you provide when you contact support or otherwise correspond with us.
Information Collected Automatically
- Usage data: pages visited, features used, time spent, and actions taken within the Service.
- Device and log data: IP address, browser type, operating system, and device identifiers.
- Cookies and similar technologies: used to remember preferences, keep you logged in, and understand how the Service is used. See Section 6 below.
Information from Third Parties
- Payment and transaction status information from Paddle, our merchant of record.
- Information from analytics providers (e.g. Google Analytics) or other integrated third-party tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process transactions and send related information, including confirmations and invoices.
- Communicate with you, including customer support and service updates.
- Monitor and analyze usage and trends to improve the Service.
- Detect, prevent, and address fraud, security issues, or technical problems.
- Comply with legal obligations.
- Send marketing communications, where you have opted in (you may opt out at any time).
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Payment processor: Paddle, who acts as the merchant of record for purchases and handles payment processing, billing, and tax compliance.
- Service providers: hosting providers, analytics providers, email/communication tools, and customer support platforms who process data on our behalf.
- Legal and safety: where required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Outreach Spider, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing of your information.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications by using the unsubscribe link in any email or contacting us directly.
To exercise these rights, contact us at privacy@outreachspider.com. Residents of the EU/UK have rights under GDPR; residents of California have rights under the CCPA/CPRA. We will respond to verified requests in accordance with applicable law.
6. Cookies
We use cookies and similar tracking technologies to operate and improve the Service. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Service. [If you use a cookie consent banner, describe categories here: essential, analytics, marketing.]
7. Data Security
We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for such transfers.
9. Children’s Privacy
The Service is not directed to children under 16, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
10. Third-Party Links
Our Service may contain links to third-party websites or services, including our payment processor Paddle. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11. Changes to This Notice
We may update this Privacy Notice from time to time. We will post the updated version on this page with a revised “Last updated” date. Material changes may also be communicated via email or in-app notice.
12. Contact Us
If you have questions or requests regarding this Privacy Notice, contact us at:
Outreach Spider Email: privacy@outreachspider.com Address: [Your Business Address]
